eCommerce & Retail

Outsourcing Built for eCommerce & Retail

Scale your eCommerce operations without scaling your headcount — customer support, marketing, and back-office all handled by your dedicated Wolliq team.

60% Cost vs in-house
48h Avg. go-live
Ticket capacity
95% CSAT scores
The Challenge

What Holds eCommerce & Retail Businesses Back

Order & Inventory Overload

Managing orders, returns, and inventory updates manually doesn't scale. Errors lead to negative reviews and lost customers.

Customer Support Volume

Support tickets pile up during peak seasons. Response times suffer. Customer satisfaction drops.

Marketing Execution Gap

You know what marketing needs to happen but don't have the team to execute SEO, email, and paid campaigns consistently.

Our Solution

How Wolliq Solves It

Purpose-built outsourcing solutions for eCommerce & Retail businesses — not generic services repurposed for your sector.

Operations Back Office

Order management, returns processing, inventory reconciliation, and supplier communication — all handled daily by your offshore team.

Customer Support Team

Trained agents handling email, live chat, and marketplace messages in your brand voice, within your SLA targets.

Full Marketing Execution

SEO, paid advertising, email campaigns, and social media — executed by specialists who understand eCommerce metrics.

Ready to build your eCommerce & Retail outsourcing team?

Book a free 30-minute consultation. We'll map out a custom team proposal within 24 hours.

Get Started

Build Your eCommerce & Retail Operations Team

Talk to our team today. We'll map out a custom outsourcing plan and get you live in as little as 14 days. No long-term contracts.

200+ clients worldwide No long-term contracts Live in 14 days